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Why Us?
In 2017, we expanded our service area by opening our second branch in Bursa, one of Turkey's leading industrial and tourism centers. Our Bursa branch aims to provide visitors with the city's historical atmosphere and natural beauty combined with modern comfort, focusing on meeting guest expectations with 3-star accommodation standards. In all our branches, we continue to be a reliable choice in the industry with our service approach that prioritizes hygiene, quality, and customer satisfaction.
Our guests' satisfaction is always our top priority. Therefore, we provide 24/7 service with our professional team at both branches, paying attention to every detail to make our guests' accommodation experience unforgettable. We take great pleasure in hosting you with our proximity to Bursa's unique cultural heritage, modern living comfort, and high-standard service approach.
Future Trends in the Hospitality Industry
The future brings many innovative developments: robots taking orders in restaurants, space travel by balloon, luxury ship projects like Santosuosso's vessel that plans to navigate solely by ocean currents while featuring organic living spaces. But what are the current trends shaping today's hospitality sector? This transformation is also reshaping the tourism industry. Guests can now instantly access not only accommodation options but also price comparisons, facility features, and every other detail they need.
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How Does Digital Booking Work?
The digital booking software functions in harmony with the hotel's PMS (Property Management System). Through this synchronization, room availability, pricing, and reservation details are automatically updated simultaneously across all platforms including the hotel website, OTAs (Online Travel Agencies), and front desk systems. This prevents manual entry errors, enhances operational efficiency, and provides consistent information to guests across all channels.
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What is Guest Relations Management?
Guest relations management is a strategic process carried out by businesses in the service sector, particularly hotels and restaurants, to increase customer satisfaction and establish sustainable relationships. It involves providing guests with enjoyable, comfortable, and memorable experiences from the moment they enter the establishment until their departure. In our article addressing questions like "What are guest relations?
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